Sheldon, 32krazy!:
The manager refused to do anything about it and there is no corporate info on their website besides some stupid comment card which I did fill out. I also wrote an email to their East Coast Franchise Development Director (the only corp person whose info is on the website). Gonna try to get a hold of their customer service tomorrow (they have already closed today).

robjob941:
The muffler is a Megan M-RS (manufacturer part # MU-MRS). Im gonna try and post a sound clip within the next few days. It is loud and a bit drony at higher speeds, but very deep with no rasp. Sounds very nice and definitely could not be mistaken for a ricer fart can