Re: Basic Warranty Advice
I wanted to bring everyone up to date on this issue since there was a favorable outcome.
As suggested, I contacted Chrysler and was assigned a case manager. She reviewed my situation and, based on my customer loyalty (11 Mopars in the past 22 years), she offered me a deal I couldn't refuse: Chrysler will replace the headlight assembly and charge me a $50 copay.
I've heard that new units are in the $700 range so I was quick to accept her offer.
Thanks to those who responded; I appreciate your input.
Don