eurocharged customer service is top notch!!! i was told i wouldnt be able to get my tune done until thursday at the earliest. clint emailed me at around 10pm and said we could do it now! that he was on the was back from dallas and had a 4g card with him! procedure only took around 20 minutes. the tune made a whole world of difference!! def. a happy member of the eurocharged team and i sport the decals on my crossfire with pride!!!