Based in the UK and France my Crossfire Coupe has been stuck since 20 April (14 weeks so far!) - I lost the key/keyfob.

I called a Chrysler dealer who informed me that a replacement key and keyfob is produced from the VIN number, would take about 2 weeks and costs £195 (about €230, or $310) For reference, the part number, at least in the UK dealer system is K05099684AA


After more calls than I can remember, escalating to Chrysler Customer Services with a case number, and bringing to the attention of a Director, I still have no key, no fob, no delivery date and no estimated resolution....and just one returned call. Ridiculous, and the dealer isn't treated any better.



All the details are at crossfire-key.com, a blog site I made to publicise this unacceptable situation.


If you tweet, then try @crossfirekey


Does anyone have any ideas? The dealer was told there were no key blanks. Chrysler UK told ME that they had the blanks and fobs, but dont have the machinery to code the key for the Crossfire!


I spoke to a supplier of keys who is mentioned in the forum (based in the USA) - they reckon keys and fob were available on their 2 week delivery service but they will not send them outside of the US. They said the factory will not allow them to do so.Which factory can they mean?



Anyone? Anything? The car has been immobilised for 14 weeks and I am getting nowhere.


Would really appreciate some help and support to the site and tweet - I hope it will help apply some pressure to Chrysler