When you bought your Crossfire you should have received a binder with the following:
Crossfire Owners Manual
Quick Referance Guide
Crossfire Maintenance Logbook
Owners rights/Change of Address forms/Tire Warrenty/Towing Assistance Guide/and several yellow card type updates to the Owners Manual
The owners manual has sections on "Maintaining your Vehicle" and "Maintenance Schedules." The "Maintenance Logbook" is where your Dealer keeps track of maintenance performed and has itemized procedures for those requirements listed. There is no other "service book" that I'm aware of.
Don't blame Chrysler for a dealers shortcomings. Chrysler sends out a survey after each sale asking you to rate your dealer in several areas. Use that as a tool to inform Chrysler about poor Dealer performance and let them deal with it. The last thing they want is customer dissatisfaction.