First of all thanks to Gary and Jim for all their hard work in organizing the Cruise activities. We had a great time and look forward to going again next year.

I also was not very pleased with all the negative activities that occured at the hotel. As a result I contacted Marriot and here is their response:



Thank you for contacting Marriott Customer Care regarding the Courtyard Detroit Auburn Hills. We appreciate the opportunity to address your concerns.

Please accept our apology for the frustration and disappointment this experience has caused. We have forwarded your comments to associates in the Executive Office of the hotel for review and have requested that someone from that office respond to address your concerns. You should be contacted within three to five business days.

If we can be of further assistance, we invite you to reply to this email.

Thank you for choosing Marriott.

Regards,
Bianca Dylan
Marriott Customer Care