Thread: Chrysler to Replace '05 Convertible Tops Under TSB - YAHOO!!
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Old Sep 12, 2011 | 10:25 AM
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IBLUBYU
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From: Sun City West, AZ
Default Re: Chrysler to Replace '05 Convertible Tops Under TSB - YAHOO!!
I just got off the phone with Chrysler customer assistance, and was told that my 2005 SRT roadster (vin # 5X055712) is covered under "X31/adhesion" because I had purchased a MaxCare contract from them on 3/8/2010. The representative told me that all I need do is, call my dealer (who is great) and inform them that the X31 extension warranty is now attached to my vin #, and request the top replacement, and they should take it from there.
The rep did state at first, that my Vin # was not qualified, but she had first looked under "recall" notices, and after a couple more questions, she clicked on a "linky" on the screen (evidently not under "recall") and the X31 warranty extension came up. So, if you were refused at first, try again, and make sure they don't look it up under "recall". Good luck ........
 
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