Originally Posted by eruby
I received my letter yesterday. This is excellent word. I've attached a copy (I think) to show what it says. There are 2 pages. The 1st is your letter to take to the dealer and the 2nd is a claim form for those that already replaced their top. They can ask for a credit back from Chrysler.
Oh yeah, as info, I am the 2nd owner - bought in 2007 when the original lease expired, came from Florida and I did have a MaxCare extended warranty that expired 2000 miles before I noticed my window separating. I took it back to Chrysler back then and they told me the warranty had expired and sorry... I have since made 3 repaires at different times and in different spots. Right now it's holding but looks like crap. I also have the dreaded crease up on top. Looks like I'll get that fixed as well.
Thanks to the original poster - sorry you were initially flamed as we all know how Chrysler is.