Re: Chrysler to Replace '05 Convertible Tops Under TSB - YAHOO!!
Dear Customer:
Case #: 21355272 VIN: xxxxxxxxxx5X052876 Vehicle Description: CHRYSLER CROSSFIRE CONV. SRT-6 TWO DOOR ROADSTER
Hi My name is Jaden and I have been assigned as your Case Manager. Here is some information that will be helpful for you to have: Your Case Number: 21355272 Chrysler Case Management telephone Number: 800-763-8422 My direct extension: 66298 My work hours: 8 AM till 3:30 PM Mountain Standard Time. Monday-Friday I will contact you within one business day telephone to review your case
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Just got off the phone with Jaden, and he could give me no reason as to why my car wasn't covered, and seemed to be amazed that I actually knew people who had had a letter (Terry R). He is going to research it further and get back to me.
Seems that even Chrysler doesn't know what diferentiates a covered car from one that is not covered under their warranty .........Doh !