Re: Chrysler to Replace '05 Convertible Tops Under TSB - YAHOO!!
Well, I took the advice of many on this thread and sent an email to Chrysler inquirying about the extended warranty. Below is my email followed by their response:
It is my understanding the warranty on the convertible top has been
extended to 10 Years or 100,000 miles. Several Crossfire owners have received a letter from Chrysler but I have not received anything yet. The
following TSB 23-035-11 was provided as a reference. Since I purchased this vehicle last year, I'm not sure if this letter may have been sent to a previous owner. Please send any information in regards to the extended warranty to me at the above address.
Chrysler's Response:
Thank you for contacting the Chrysler Customer Assistance Center in
regards to your 2005 Chrysler Crossfire Convertible Two Door Roadster.
Unfortunately there is no extended warranty on your vehicle for what you
have inquired about.
Your concerns, particularly in view of the expense and inconvenience
involved in this issue, are understandable. However, your request for
consideration in this matter must be declined, because the vehicle in
question has exceeded the time or mileage limitations of the
manufacturer's warranty at the time the expense was incurred.
Although a more favorable reply could not be provided, sharing your
concern with us is appreciated.
Thanks again for your email.
Sincerely,
Sabrina
Customer Service Representative
Chrysler Customer Assistance Center