Originally Posted by maxcichon
I used the
Customer Assistance Contact "Email Us" found on this page:
Chrysler - Contact Us
Chrysler - Contact Us
You must identify your VIN and personal info.
And, Kane? You are correct. Snailmail is best, but there is no trail of contact to follow. Using this vector, they assign it a case number in an email back to you in 2 minutes. Kinda' puts them in a corner for follow-up.
At least I hope so!
Now, send those contacts, everyone!
Well, Sabrina (that witch!) must be burning the midnight wolfsbane:
Dear Max:
Thank you for contacting the Chrysler Customer Assistance Center in regards to your 2005 Chrysler Crossfire Convertible Two Door Roadster.
Your concerns are important to us, particularly in view of the expense and inconvenience involved. However, your request for consideration in this matter must be declined. We are unable to put your vehicle and other vehicles under this extended warranty we do apologize again for any inconvenience this may cause. Your concerns have been documented into the file.
Thanks again for your email.
Sincerely,
Sabrina
Customer Service Representative
Chrysler Customer Assistance Center
For any future communications related to this email, please refer to the following information:
REFERENCE NUMBER: 21364024
EMAIL CASE NUMBER: 2624607
REPLY LINK: DCAnswers
Keep up the pressure, folks!