Old Sep 20, 2011 | 02:23 PM
  #182 (permalink)  
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CandyAppleRedCrossfire
Joined: Oct 2010
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Question Re: Chrysler to Replace '05 Convertible Tops Under TSB - YAHOO!!

Is any one concerned about the inexperience of the dealer service personnel that will do the work?

I am approved for a new top and was originally told by my local Chrysler dealer that they would be sending my car to a local rag top guy with lots of experience. After contacting and talking with the independent shop I was told that he may not do the work because Chrysler is only reimbursing the shop with one hour labor....about $100 to do the work. Two hours later I receive a call from the Chrysler dealer telling me that they decided to do the job in house. I inquired about the experience of the technician that would be doing the work. I was told that he was experienced. I asked "how many Crossfire tops did he install", and was told that he did one. I voiced my concern and told them that I do not want someone learning on the job on my car.

I think I would prefer the independent shop with years of experience????????????????

I update everyone after the job is done.

Originally Posted by ZERACER
I hope the dealerships replacing the tops do a good job. I wonder if they have any training / experience with convertable tops on Crossfires?
 
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