Thanks everyone for bringing this to our attention.

Does anyone know of a good service department in the San Antonio area?
My back glass fell almost completely out sitting in my driveway with no warning. I would like to deal with an understanding service manager as I have had no luck dealing with Chrysler directly. The details of my correspondence with them can be found below.

Thanks


I just got off the phone with Chrysler where I was told that my car was not covered under this "recall." I kept expressing that it was not a recall but a warranty extension and asked if I needed to talk to another representative. When I mentioned X31 and asked about the original destination of my car I was told it was "Confidential" information and the representative continued to refuse me the information despite my mention of the fact that it was already available to me via Title History, VIP reports etc. I don't like being denied service, but what really gets me is that Chrysler employees are being deceptive as to why.

I will be filing a complaint.