Old Oct 19, 2011 | 08:12 PM
  #262 (permalink)  
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InfernoRedXfire
Senior Member
Joined: Jul 2007
Posts: 7,951
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From: Dallas, the Republic of Texas
Default Re: Chrysler to Replace '05 Convertible Tops Under TSB - YAHOO!!

Sorry to hear this. Did you receive the letter from Chrysler that they would replace your roof?

Originally Posted by gab1sco
Here is the email that I received from Chrysler yesterday:


Thank you for contacting the Chrysler Customer Assistance Center in
regards to your 2005 Chrysler Crossfire.

Your concerns, particularly in view of the expense and inconvenience
involved in this issue, are understandable. A review of our records
indicate that your vehicle does not have the X31 Extended Warranty.
Therefore, we regret to inform you, that your request for consideration
in this matter must be declined, because the vehicle in question has
exceeded the time or mileage limitations of the manufacturer's warranty
at the time the expense was incurred.

Although a more favorable reply could not be provided, sharing your
concern with us is appreciated.

Thanks again for your email.

Sincerely,

Customer Service Representative
Chrysler Customer Assistance Center
 
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