Re: Chrysler to Replace '05 Convertible Tops Under TSB - YAHOO!!
Here is what I learned from my recent ordeal which was successfull concluded by Chrysler paying a substantial portion of the rplacement costs. 1) There is an extended warranty in effect for only VIN numbers that shipped to eight specific states. 2) the eight states are Florida,Georgia, North and South Carolina, Mississippi,Alabama and Texas. 3)They limited it to those states because of elevated weather temperatures. I asked Chrysler what part of Phoenix Arizona did they think was any cooler than the cited states. They then said it was not solely a temperature consideration, but also humidiity. I persisted that the Arizona temperature and humidity could put any of the included states to shame and that Chrysler needed to consult with a more knowledgeable weatherman. It was at this point they were willing to put my case in to a "cost assistance program" I suspect rather than to set the precident of opening up Pandora's Box and including more states. I was pleased with their assistance amount and continue to believe that Chrysler is a class organization.