Originally Posted by GoodEnough
Try Buerge (Ber-ghee) In West Los Angeles on Santa Monica Blvd. Talk to Manny Gonzales.
I've had good luck there. Tell them Laura with the Black SRT sent you (yes I'm on first name basis now from my limited I HAD).
The guys in service asked if my visit there was pleasant & up to par & that when I get a survey form in the mail asking about my most recent service visit... If I could give them a good review. They explained that the surveys are a big part in keeping their 5 Star status.
Try explaining your frustrations & bad luck at your last 5* & maybe they'll treat your car with kid gloves because they know you'll take your business elsewhere.
My $0.02
Thanks! They were the next dealership i was going to the next time i need repairs. Now with a name i can drop
, hopefully i'll get treated better.
Perhaps the 5 star designation is accurate. 5 out of 10 stars, that is. Chrysler's dirty little secret... LOL