I have had no problem with the local Chrysler rep in Newberg, Oregon, except that when they got me the replacement radio it didn't work and they had no idea why. I finally contacted Becker, the radio manufacturer, and they said it wasn't properly configured and that the dealer should get another, which he did. It worked great upon installation.

As for that funky multi-purpose tool that's supposed to be in the glove compartment according to the owner's manual, it actually was in the bag that hangs between the seats on the back. That's where it's supposed to be according to the Crossfire tech. That's the way he was trained.

As for the service interval, the on board computer computes the interval according to your driving habit and displays miles left before servicing. This is done by pressing the odometer reset button twice quickly. A number, representing miles to service, is displayed where the total distance display is shown. It is accompanied by one or two wrench (spanner) symbols depending on the type of service required. All that is explained in the owner's manual, but you have to read it. Many Chrysler sales/service people are unaware of this method of scheduling service.