Well, I broke down and called Chrysler...tried to contact the lady that was mentioned early in this thread, but couldn't get her on the phone. Ended up talking to a guy named Chris, who was most helpful, and provided some interesting information.

I did mention the X31 program and the TSB that relates to the top for the 2005 cars. He said that it was the first time he had spoken to a Crossfire owner!

What he told me was, if I remember correctly, was that the warranty on the car could only be extended a couple of years, as well as another extension. Never mentioned whether the car was eligible for either program.

He did tell me that I could open a complaint, because of the age, mileage, and number of previous owners (one of the interesting tidbits: We are the 4th owners, in contradiction to what AutoCheck said), we would not be eligible for the top replacement. The VIN on our car is 5X057541.

He did set up a case, and case number...said if I did not hear from someone within a business day, I probably wouldn't hear from anyone.

Interesting...I will take this as far as I have to...may even post something on getsatisfaction.com if Chrysler won't take care of this. I mean, it isn't like I didn't buy this from a Chrysler dealer.