These are the same two responses that I received from Chrysler for actual material defects...see my other post about lemon law... The last correspondence from the "senior staff representative" encouraged me to lemon law the car...WTF? Are they trying to get out of their 5 year contract with Karmann? Then to add insult to injury, the chrysler rep had to "drive" my vehicle and was "unable to replicate any of the mentioned faults" despite two master techs and the service manager all documenting them...I am going to make them repair every friggin fault on the car for a year (complete with rental) and then lemon law it...after they put at least 18K into it in repairs.

~ Jess