Well, late last week I wrote a letter to the CEO of Chrysler. Got an e-mail yesterday from a rep at Chrysler (Top Care Team Leader) that said I should be contacted within two business days. I got a call today from a guy named Jay, who was not the friendliest of people. He said that he had looked over my case and that the first rep, Genevieve, made the correct call. I pointed out that the car came with a plastic window, and the car was sold from a conglomerate that had a Chrysler franchise. I also pointed out that even though the car was not delivered in Texas, that is where it spent most of its life. He agreed with the last point, but said that the car did not qualify on the X31, and since there is no recall, there would not overturn Genevieve's decision. I even asked him if he wouldn't do it as a 'goodwill' gesture...no go.

He made the point that we, being the fourth owners of the car, also eliminated us from coverage. Is that really germane?

So, basically, no replacement for me as of yet. Is there any motion on getting Chrysler to recall for that issue?

I may write another letter...