Re: Chrysler to Replace '05 Convertible Tops Under TSB - YAHOO!!
Quick update from my earlier post. Picked up my Crossfire from the dealer on Friday 4/27 with my brand new top. Looks fantastic. The dealership was real friendly and helpful throughout the entire process. My Chrysler case manager "Anne" stayed on top of my situation the whole time, talking with me and the dealership every few days until the problem was completely resolved. Having never owned a Chrysler product before this Crossfire, I must admit I was pleasantly surprised and impressed with the level of 1st class service I received from every person involved.
Total cost to me = ZERO
Thank you Chrysler for standing behind your product and restoring my faith in the American auto industry.