All good points, Les. Marcin's commentary was clearly a "CYA" post. But until I get the refund, I will not let it die. Once I do, I'll hush.

I wanted headers as much as anyone, but I don't do business with liars and I'll be damned if I'm going to give $1,000+ in hard-earned cash to a man that called the header customers "ignorant and rude" because we wanted feedback after nine months with nothing concrete.

When a company misbehaves in such a fashion, they don't get the reward of my business. And I think it's our duty, as fellow enthusiasts, to warn future customers about the potential handling they will receive.