Originally Posted by Idaho
Napasanaoma and ben47
I am in a location where there are only two Certified Crossfire technicians within a 250 mile radius and when I have taken my car in for service they are not even the mechanics that work on it. I have had the wrong oil installed, weather stripping, door seals and drivers side door handle ruined while under service.
Fortunately after two years I have finally found a decent dealership who not only sales and services Chrysler but also BMW and Audi and has finally resolve all of the other garage’s induced damage.
I have been to numerous Dodge/Chrysler dealerships and do believe that many of them do not have the tools or skills to work on European cars. I know for a fact that the use of a torque wrench eludes most of them.
I have had my Crossfire since March 2004 and I now perform all my own routine service.
A dealership that sells new Crossfires is required to have two Crossfire trained technicians, BUT you can not expect and will not find trained techs changing oil or doing other "simple" maintenance tasks. That kind of work is usually farmed out to the young oil change kid or apprentice mechanic being paid far less than what a certified tech makes.
I thought you said there were only two Crossfire techs within 250 miles of you? The decent dealership you speak of, is it selling "new" Chrysler, BMW and Audi vehicles or one that sells used vehicles and has mechanics with some experience on various German brands?
I’m not being argumentative here, but you don’t paint a pretty picture of Chrysler techs in your area. That’s a pretty far fetched statement you made concerning their use of a torque wrench. Any mechanic has that knowledge way before they even graduate from tech school. You must be dealing with some good ole boys working out of their backyard chugging too many Bud Lites while they're working.
While everyone is free to express their own ideas and voice opinions, your story just doesn't sound for real... if it is, remind me not to break down anywhere near there.
Just an FYI... every Chrysler dealership that opted to sell the Crossfire had to shell out $$$ to train at least two techs, parts inventory and special tools and equipment needed that are Crossfire specific. I doubt seriously the dealerships you spoke of had techs as dumb as you make them sound.
Oh, and what about warranty work on your car? Are you doing that yourself too?