Re: Chrysler to Replace '05 Convertible Tops Under TSB - YAHOO!!
My '06 convertible top seperated a year ago. After going to the dealer, and being informed I'd have to pay to have the whole top replaced, I decided to fix it myself using the 3M window weld. Well, after a year, it has started seperating again. After reading the posts on the forum, I emailed their customer service who were absolutely no help at all. So, I directly emailed the CEO of Chrysler last Thursday and recieved a call from his assistant the next day letting me know they would cover the costs of the top and I would just have to pay a $200 co-pay. I went to my local dealership yesterday, had them contact corporate with my case number, and they ordered my top on the spot no questions asked. So, if you're having this issue with your roadster and it is a '06 or newer, just take the initiative, email their CEO, and you can have a brand new top while save yourself around $2600.