tragedy has struck! need advice.
Wednesday I dropped my car off at the local stealership because when the car was stone cold on start up the coolant light came on and I could hear the fan running full speed.I also could hear the clicking of what sounded like a loose relay.So since i have the maximum care extended warranty I decided to take it in and have them do the work instead of me trying to fix it myself .I got a call that same day at 4 pm from the service manager telling me they had bad news,that the mechanic was out "road testing" my car and he was hit by another car.they insisted it was the other guys fault and they sent me some pics they took and an initial estimate of the damage.I was told it was a woman who ran a red light and the car was driveable etc. Yesterday when I went there to check it out in person I see the impact was to the passenger side door and rear qp and the rear tire took a hell of a shot,it was cambered way in at the top and toed out.I also find out it was not a woman but a man that hit him and the report was from the state police so it happened on the highway.After looking at the damage to the wheel I told the service person that was with me no way the car should have been driven,especially not on the highway considering what I brought it in for and that it shows serious bad judgement to drive it with the wheel and suspension the way it was.Also i was told they haven't put it up on a lift to see the underside,that the estimate was given by a mechanic that looked at it just as we were.I haven't heard anything from an adjuster and I called progressive insurance and there is no record of a claim.Progressive was the supposed guilty parties insurance.So so far I've been lied to a couple times and they gave me a pos jeep patriot as a loaner.Anyone had anything like this happen to them any advice would be greatly appreciated .