Old Jun 29, 2012 | 07:13 PM
  #461 (permalink)  
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magredvet
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Joined: May 2007
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From: Picayune MS
Default Re: Chrysler to Replace '05 Convertible Tops Under TSB - YAHOO!!

gualberto.ranieri@chrysler.com

After being told yesterday that the 'goodwill' effort from Chrysler was to have a local upholstery shop look at the car, give an estimate to re-attach the rear window, and Chrysler would 'help' with the cost, I was so fed up, I e-mailed the CEO at the above.
I got a response from the head of customer relations at Chrysler, and have to give her my Vin number, and a daytime telephone number to contact me. The battle rages on ..........I'll keep you all posted.
If denied, DO NOT give up, of course she may just give me the same corporate BS, but at least it went all the way to the top.
 
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