Do the gouges in your door sill look like these?

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I called Jim Brown, the owner of the chain of dealerships (Classic Auto Group) the day I discovered these aftereffects of his dealer's unsuccessful attempts to repair the driver's seat heater and he refused to repair the damage his mechanics had done to the car. The Chrysler service representative told me the damage was probably done by a runaway shopping cart at the local grocery.

I've made nine trips to four local Chrysler dealers trying to get the problems with my Crossfire fixed and the only problem that they have fixed is that the clock didn't keep time. When they fixed the clock it took a week and they added a bunch of squeaks and rattles to the instrument panel and made the outside air temperature gauge read about 10º higher than is correct. They have not fixed the two safety related problems (car darts suddenly to the right and driver's door pops partway open) I complained about on my first service visit.

My impression is that once Chrysler has gotten your money you are on your own and that they have a corporate policy of refusing to honor their warranty and any lemon laws that might apply.