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Old Jan 17, 2006 | 08:13 PM
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ben47
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Default Re: Chrysler Customer Service

Originally Posted by juddz
For those of you griping, try living with Mazda service for a change. It's not real fun having to make an appointment to get warranty items resolved, oil changes, etc.

In all fairness I never went in for an oil change (I do my own), but I was told in no uncertain terms that making an appointment a day or two in advance is their policy. Forget taking it in after work on a whim for one of their late nights! Hell, they don't even have late nights!
You are kidding right?

Ever since i can remember, dealerships have worked on an appointment basis, with the exception of the ones that offer the 30 minute quickie oil change. Now if you brought a vehicle in that had a major problem then they would try and squeeze you in to get you back on the road. They're running a business, how do you think they would make out without scheduling their workflow and managing their resources?

Late night service, what's that?

Originally Posted by 2005Base
I like to do most of the work myself... but if I do end up taking it to a dealership I think I would take it to a MB dealer as well. Will they accept my Crossfire for work without a problem?
As a general rule, MB dealers will not work on the Crossfire, nor are they able to do warranty work. MB sees our cars as the red headed stepchild.
 

Last edited by ben47; Jan 17, 2006 at 08:48 PM.
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