Originally Posted by
Convertible girl
Thank you Woody and Don for the responses. Well Firestone already admitted it on their customer invoice and I have the service advisor's name. I'm calling it a "stud" because their invoice says "reimbursement for wheel stud broken while in service". The car shakes a little when I'm hitting around 65 miles an hour and I was thinking I need to have the tires aligned, but maybe they screwed up the other bolts and I have a loose tire for all I know. I can go by a mechanic's shop and see what they have to say about it and then contact the Firestone. Thanks!
I wouldn't think much of a tire store that couldn't fix a common problem like this. I can't believe they would even let the car leave their facility. The liability for this IS huge on their part especially admitting it in writing. Take it from this old cop, they need to fix their screw up for free, and put your car back into service.
