Keep the pressure on. I did the dance with Chyrsler back in October. went to Hollywood Chrysler. told I wasn't on the list. waited 2 weeks to let my svc mgr see what he could do., Then told to call Chrsler and start a case file. did that. waited a few days and was told sorry. got a little loud and went to 3 different supivisors before I got one who, although was never nice about it, came back with an offer of new top, $500, 1 year warranty, take or leave it. Installed in Nov. Hasnt leaked since.