Re: Roadster rear window TSB - Rev "A"
My window separated almost completely a couple of days ago on my 2005 roadster. I called my local dealer and he said there was a sevice bulletin but but only for certain southern states and my vin didn't come up with coverage so he recommended I call Chrysler. I am located near Harrisburg, Pa.
I did and they told me the same thing. The service bulletin exists but not for my car. So they are going to assign a case manager to look at it. I have to take my car to the dealer so they can document the problem and then the case manager will decide what they will do for me. Of course I have to pay to have it "diagnoised".
Looks like some bad information on the inclusion of all states.
The guy in the service departement of the local dealer said they had a salesman who moved to florida and the window dropped out there. He is still fighting with Chryler about it and he works for them!!!!