Originally Posted by Chipshotz
I recently retired from Chrysler...(ok DaimlerChrysler) and knew for a while the Crossfire would be a retirement present to myself. The only issue I had buying the XF was the support we received from Karmann regarding service parts info for the parts catalog. Not very good, it was frustrating trying to resolve issues with bad information. It has improved but I still worry about needing that particular part...
Boy, ain't that the truth... The parts catalog #'s are goofed-up. You must have been a fly on my wall today when I had a very heated discussion with DC service center over this exact issue... The poor dealer is caught in the middle... And to be honest, DC is clueless as to the engine internals of this car. I don't know which div. you retired from, but I'm sure you've heard the names of Art Anderson, Andre' Amyot & Noel Moore. These guys don't even have a copy of the MVAA for the car, and they are responsible for it...
I've been trying to get a copy of the parts catalog to prevent this from happening in the future, but I can't lay my hands on one... It took 4 months to get the engine spec. for SCCA classification of the car because the aforementioned gentlemen didn't know the very basic info the SCCA Club Racing Board requires for classification of a car.