Re: Chrysler to Replace '05 Convertible Tops Under TSB - YAHOO!!
After two weeks of phone calls back and forth to Chrysler, they authorized the replacement of our roadster top and are covering it at 100% of the cost. The Chrysler Dealer in Marietta GA actually has 3 SRT6 Certified Techs on staff and have experience in changing these tops out in their shop. Dropped car off this morning, top was already there, pick Her up on Friday!
I was actually surprised that I didn't get any crap at all from the Chrysler "Case Worker" . It only took les than two weeks from notification of galss separation until the car was in the shop.
Kudos Chrysler for standing tall for this defective product. I'd blame it on Mercedes if I were Chrysler....
Lars