Outside of the local dealerships not having a clue on what to do I have been very happy with the response from Chrysler as well as the dealer who is going to do the work. I just hope I don't have to wait too long for the backordered top.
I am also, very thankful for this site, had I not known about the 'recall' I would have stopped my inquiries at the local dealer level when told "No there's no warranty coverage for that".
Several regional upholstery shops have given me prices for the top...they start @ $2,600 and can go as high as $3,500...depending on "installation circumstances". Which means “hand over your wallet and we’ll let you know when to send more .[/QUOTE]
Well. It took over a month of phone calls to the corporate customer service but they finally approved the replacement top. My Xfire DID NOT originate from the "approved" states. We did however have to pay $300. If figured $300 was better than $2,600 so I agreed. Four days later a new top was installed. Ecstatic!!!
I have to thank this forum as well. Without it, I would not have known to press the issue until they cave!
Ray