It make no sense to come on here and say this thing sucks.
Do you want help?
Post the best description of the problem you can. Then we have a starting point to help you.
If you are not mechanically inclined no problem. Start with a basic description of where the thing is and what it looks like.

My house sucks the is water dripping!!! help!?!?!?!
See,that is pretty useless.