Unbelieveable!

I emailed Chrysler around 11:00 pm last night, regarding the rag top rear window issue. They emaied me back in less than an hour! Who is working at midnight?


Recall Information - Chrysler Brand Site
Brief Description:
2005 Chrysler Crossfire convertible top replacement
Comments:
I understand the 2005 models have a problem with the rear window falling
out. Mine looks original. Can you tell me if mine has been replaced?
Thanx.



In regards to your email, there is an extended warranty for the back
glass Adhesion. The extended warranty is X31. This extended warranty
will expire on August 29, 2016 or at 100,000 miles whichever comes
first.

From what I can see with your vehicle, this top has not been replaced.
If you are having issues please contact your local factory authorized
dealer for more information. I have looked in our systems and have
found that this dealer is the closest to your zip code.

Miller Chrysler Jeep Dodge of Lebanon, 145 Route 120, Lebanon, NH,
03766-1491, 603-448-7002.

Thanks again for your email.

Sincerely,

Colleen

Customer Service Representative
Chrysler Customer Assistance Center