I bought a '97 Chrysler Cirrus in '97 and the service I recieved was great. The car was a piece of crap after 70k miles, but the dealer was fantastic. It was the Chrysler product that chased me into a Ford dealer and my Explorer, not the service I got from the dealer. The dealer tried to turn a turd into a gold brick.
It took the blend of MB and Chrysler to get me back into something with a Chrysler badge. I would have gone back to the dealer where I bought the Cirrus, but I have moved 40 miles away to Va. Breach so I went to my closest dealer (Hall)... They have treated me like I own the place every time I come in.
You'll find no complaints from me for the 5 Star dealers I've dealt with.