I have been dealing with Chrysler since Oct 2012. The first rep wouldn't call back and the case closed. Called and was given another rep and the last 2 weeks he did not call back twice. Caught him today and he said case dropped because they cpild not reach me. LIE! Than said he would reopen case. THAN SAID cHRYSLER WILL NOT FIX IT AND THERE IS NO GOOD WILL? I asked why and was told I was the second owner. I said so what there is an extende warranty on the car. Than he said no because I told the dealer that I knew of the seperation before I bought it. LIE! He had a supervisor call me and the attitude immediately was no. I wqas given many reasons why they don't cover some tops but would not say why not mine? I have had several Chryslers but this is the last one. I will tell the world through the internet of their lack of communication with me and the end result. Ohio Jim