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Old Jul 29, 2003 | 12:47 AM
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johnb0529
Joined: Jul 2003
Posts: 14
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From: Palm Springs, Ca
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xfiretech - I understood the dealer not wanting to let everyone walk in and test drive the car. The problem was much bigger then I wrote out. It took 2 pages to write a complaint to the dealership owner and Chrysler. Even when I offered to return with my financing contract in-hand, he wouldn't let me test drive without a credit ap from his dealership, even after admitting that he could not beat my rate.

Additionally, he was very rude and condescending to me, because I was trying to decide between a couple different cars. He felt that until I was 100% sure I wanted the Crossfire, I had no reason to drive it. I personally would consider test driving a car, part of the decision process. In my opinion, not the way a Five Star should operate, especially when Chrysler is trying to present an upper end image with this car.

In the end, I ended up buying both cars, but obviously not from that dealership. As for giving him a break...not a chance. They are a professional business and as such, should conduct themselves professionally.

The person I felt the worst for was the Salesman, as he had to watch his salesmanager flush his sale down the drain. I had the ability to just leave and relate my experience to everyone who even asks about the car. The dealership just sold the car to someone else, but the salesman had to loose his commission.
 
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