Good Job. Way to let 'em have it Bullfrog.

I have always been amazed at how many dealers initially assumes that the customer is an idiot and then later change their behavior if the customer at all resists the condescending treatment. It is so damaging for any business to treat their customers in a way that is offensive.

I know that many dealers think they can't afford to treat everyone first class. I wonder how they can afford not to.