I understand and that is my concern...I have been a Chrysler fan for years. But, my point is you cannot wait for the 'high-end' customer to buy, then change your ways. You need to change your ways before the 'high-end' customer will buy. People used to buying at Lexus, BMW or Mercedes will not put up with much BS from dealers. They need to get the dealers up to speed, in order to get the customers they want.

I am hoping for nothing but the best for Chrysler and their turn around. That is why I feel its important for Chrysler to know when a dealership is doing more damage then good to their product line.