Originally Posted by
gbono2
Since I started this thread regarding my brake problem. As we all know, the braking system on all cars is a closed system. I had no leaks, so that left only the master brake cylinder.
I took it to the Chrysler dealer in Carrollton, GA to have the master cylinder because I had an extended warranty. They replaced it & called me w/in 2-3 days to advise me our XF was ready to go. I have heard a positive comment about this dealership so I refused to sign off on their repair unless I drove her first. Well, they had not bled the brakes properly after replacing the master cylinder. They kept the car & called me about 2 hours later. I drove it again & the brakes were ok.
It seems the local talk about the Mopar dealer was correct. They were nice folks, but I won't let them work on my XF again. I have now located an independent garage that will make my next repairs. To me, a dealership that will give you back a repaired car w/improperly bled brakes is incompetent. This should not happen to a customer.
How will you get your repairs covered under your extended warranty if the work is done by an independent garage?