Originally Posted by
cajunxfire
Has anyone other than 2005 owners had any success with getting their tops replaced because of the glass failure issue from Chrysler, or their local area service manager at Chrysler?
Mrs. & I have been following this on the Forum many years, saw a few '06 owners post w/problem & questions, but never saw if they were helped by Co.. TSB from Oct/2011 specifies 2005 model year but it would seem likely that later cars were affected also because the detached windows (we think) started to occur in'08 & '09. Tops most likely came from same European source (Germany) and any change in manufacturing process during that time period seems highly unlikely. Climate has never been a legitimate explanation (Arizona, South Calif. don't have heat??) and Chrysler has Never put Any explanation in writing (Official) because they Know they can't back it up and climate does not simply change when you cross a State borderline! Many people got the extra Warranty even though their car was moved out of the "RIGHT STATE"! Not all are southeast coast, ex: Missouri, Tennessee & most of Texas! Also Chrysler helped some in "wrong States" for all or most of the cost. What a great American(?) Company!?!