The company that installed the top was the dealership. It was replaced as per the recall. The back window started separating. No, they are not helping at all. When it was leaking, it was leaking inside the passenger compartment. As far as the control switch that I was talking about,yes, I meant the rocker switch that makes the top go up and down in the console.It WILL make the windows go up and down but,when it is acting up, the top will not go up. As a matter up fact, it will stop in the middle of upward travel and start going back down until it locks in the down position. If you try to put the top back up again, nothing will happen.