My rear window came unglued this past week and I called Chrysler at 800-646-5338 and 800-992-1997 and was told that my vin # wasn't covered although it's the same problem. My Crossfire has 25895 miles on it and has always been in a garage or covered with a car cover. Really poor customer service!!! It's really frustrating when company will not stand behind their product. The rear window shouldn't fall out of any car ever.