Originally Posted by
rec3rd
My rear window came unglued this past week and I called Chrysler at 800-646-5338 and 800-992-1997 and was told that my vin # wasn't covered although it's the same problem. My Crossfire has 25895 miles on it and has always been in a garage or covered with a car cover. Really poor customer service!!! It's really frustrating when company will not stand behind their product. The rear window shouldn't fall out of any car ever.
Remember: Chrysler wrote the Service Bulletin/Warranty Extension; and their limitation to cars delivered within 9 State borderlines; THEY wrote it, THEY cannot and have not justified their limitation, windows have separated in virtually ALL Roadsters; THEY should stand behind THEIR word for the 10yr/ 100,000 mi period. Texas is a "covered State". Complain at safercar.gov. Ask your State Consumer Affairs Dept. to ask Chrysler WHY are you left out??