Old Sep 2, 2014 | 06:24 PM
  #16 (permalink)  
cadjoc's Avatar
cadjoc
Joined: Jun 2009
Posts: 34
Likes: 0
Default Re: '05 Crossfire Convertible Rear Window Adhesion

Just got done with dealer and supposedly "Customer Service". Dealer was all set to go and then couldn't get authorization based on Vin number. Gave me Customer Support phone number. Called them and was told about the VIN number. I told them that the TSB doesn't say a thing about VIN specific and why would it be VIN specific. She put me on hold and then came back with the only certain states stuff. I asked "Why certain states if they are all made in the same factory with the same materials and processes?" Another long wait on hold and then hung up on. I give her credit because she did call me back but then said that because of where it was built in the factory and when that it was different stuff and so wasn't covered. I asked for someone to explain why my car is being descriminated against vs others and that there is no mention of this discrimination in the TSB. I asked to get an explanation. She said a supervisor will call me back in 1-2 days.

I am an aerospace engineer with over 35 years experience so I do know something of these things. I will hound them to hell until I get an answer but in the meantime it looks like a top shop to see itf they can glue it back up for me. It's only going to be 109 tomorrow!
 
Reply