First and foremost, become familiar with your car. The owner's manual is a very good place to start. The Crossfire has many bells, whistles and service requirements that the majority of other cars do not have.

The owner's manual has all the maintenance/fluid requirements, read up on oil type and quantity this car uses. Also, read about the FSS (Flexible Service Schedule) that will tell you when an oil change and service are do. It starts out at 7,000 miles and counts down, which in turn lets you know when service is due. The Crossfire does not have a "set" maintenance schedule.

Getting off my soap box and to answer your questions... your service department seems to have no clue on how to service a Crossfire. The car manufacture specifies 8.5 quarts of Mobil 1 0w/40 synthetic oil, and most people here recommend staying with that.

Take the car back, insist they service it correctly using the specified oil brand and viscosity. Do not let them tell you other brands/weights are okay. Also, have them make a note on the work order that the wrong oil and quantity was used for the previous oil change AND keep the previous work order that shows the car was serviced incorrectly.

The Crossfire is a car like no other that Chrysler dealers/service departments have ever seen before. Many of them had no clue as to what they are doing the first year the car was out, but are getting better than when it first appeared on their lots. What you have as someone else here once said, "is a Mercedes-Benz in sheep's clothing", or something to that effect.

Seriously, take some time to go over the owner's manual and surf through this forum on a rainy day. The more you know about this car, the better off you will be.

Good luck and keep us posted how it went when you take it back in...


Oh, and there is a sticker on the crossmember in the engine compartment, just above the drivers head light that shows the recommended oil and brand.