IDK what I am doing wrong, both times I called, the reps had NO IDEA what I was talking about. I could not even get a claim number. They just said there is NO TSB or extended warranty for my car. They suggested I go to the dealership to have them look at it...dealership wants me to pay $139 for them to look at something that Chrysler should be fixing for free....I'm lost here. Completed NHTSA complaint and BBB complaint and Chrysler hasn't budged.