Over the past several months of reading, and doing a couple of posts myself, I just can't believe how totally common it is for owners to have such horrible experiences with the dealerships. It is certainly my only complaint with my Crossfire. I've been involved with several other boards, including other cars, motorcycles, guitars, etc., and it's normal to hear a rant for sure, but I've never seen anything like this. It doesn't seem to matter what dealer, where they are, or how small the issue is (oil change?). The dealers...all of them...are incompetent!

Has anyone ever had a good service experience with a Chrysler dealer? Maybe I need to search the forum on that one.

I know that there are Chrysler employees here...hence the thread about the employee purchase program. I wonder if any of them are reporting to their company these problems? And the better question...I wonder if Chrysler even cares? They can't be awarding those "5-Star" designations to dealers based on this forum, that's for certain.